An exclusive experience
Become a privileged client and develop a unique relationship with Serenvo. Make your request for easier access to our pieces and benefit from tailor-made support to guide you through every step of your selections. In addition, you will gain access to multiple benefits when making your purchases.
Trust us?
We carefully select each piece and ensure rigorous monitoring at every stage of your order.
Before, during and after your purchase, we remain available to assist you and answer your questions.
Discover how we ensure your satisfaction.
News from the house
Valentino Garavani Black Calfskin Bos Taurus Crossbody Bag
Valentino Garavani Black Calfskin Bos Taurus Crossbody Bag
€2.500,00
Sale price
€2.500,00
Regular price
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100% Authentic
Each item is rigorously checked to guarantee its authenticity. We are highly selective and collaborate with partners from major fashion houses to offer you items of impeccable quality.
Secure delivery
After we receive your order, it is carefully prepared and then shipped. A tracking number will be sent to you 2 to 3 business days after preparation. Orders are generally shipped within 3 to 7 business days.
Support
We guide you through each of your choices with care and discretion. Our team remains available to advise you, answer your questions, and offer you a perfectly tailored experience.
Get in touch
Do you have questions about how the store works, our creations, or would you like expert advice? Our team is available to answer all your questions.
Whether you're looking for detailed product information, style advice, or simply want to explore our concept, we're here to guide you. Contact us using the form below and chat directly with one of our dedicated advisors.
Frequently Asked Questions
What is the return policy?
Our goal is for every customer to be completely satisfied with their purchases. If not, please let us know via the contact form.
Returns will only be valid under our previously specified conditions and refunds will be processed between 7 and 14 days after receipt of the product.
(Delivery fees are not covered by Serenvo)
What does our signature client program consist of?
Our signature client program has been designed as a true extension of our relationship with you. It's not just about benefits, but a privileged experience that brings you closer to the brand — and for some of you, goes far beyond that.
By joining, you benefit from personalized and more direct support, easier access to exclusive pieces, and carefully thought-out attention throughout your journey. But Serenvo is also a community of women who cultivate their image: for those who wish, being part of our circle becomes a real lever to strengthen their professional image and their reputation.
You evolve with us, within a closer, more engaged circle where every client truly matters.
What are the benefits of the Serenvo loyalty account?
The Serenvo loyalty account allows you to accumulate points with every purchase and turn your loyalty into tangible benefits.
Every euro spent earns you 1 point, and you receive a 10-euro voucher, redeemable in the shop, for every 200 points accumulated.
Discover also our referral program, by recommending Serenvo to your friends and family.
To find out more about the benefits, visit the loyalty account page.
Where are your products manufactured?
Our products come from renowned fashion houses and workshops, mainly located in Italy, a country emblematic of artisanal know-how and excellence in the luxury world.
Each piece is rigorously selected from specialized partners and undergoes strict controls to guarantee impeccable quality. All our items are certified 100% authentic.
What are the delivery times?
Delivery times are generally between 3 and 7 business days.
For faster delivery, we invite you to join the Signatures customer program to benefit from this and many other advantages.
Once your order has been confirmed, a tracking number will be sent to you within 2 to 3 days so you can track your package with peace of mind.