Signature Program
Member Loyalty
Program
An experience designed for you
✦ Personalized Journey · 8 Steps · Available in 4 Languages
Would you like to join our private circle of member clients? Create your profile in our Serenvo private space — we will contact you shortly.
Create your profile in our private Serenvo space, in just a few minutes.
✓ Response within 24 to 48 hours · Reserved access · 🇫🇷 🇬🇧 🇪🇸 🇩🇪
A smooth entry
for our new members
As soon as you join the program, benefit from exclusive discounts on your first two orders.
Off-catalogue
items
As a member, you unlock access to a selection of premium items completely invisible on the public site.
from €200 to €10,000
Our off-catalogue items are exceptional pieces you won't find on our website. Italian bags from our partner houses, but also from major French houses, with 2 to 3 new pieces available per month — such as Louis Vuitton, Dior, Chanel, and others.
The private
Serenvo group
An exclusive WhatsApp space reserved for our member clients, lively and active every day.
Every day, discover new arrivals first — off-catalogue items and catalogue pieces. Member-only promotions, exchanges with other clients, and the opportunity to give your opinion on the brands offered.
Share, and
be rewarded
Our referral program is designed for everyone to win — you and your loved ones.
For each friend you refer who makes a purchase, you get −20% off your next order.
The referred client receives −20% off her first order — an improved welcome offer.
you become a Privileged Client ✦
House Signature
Client
The rarest status, reserved for the most committed clients — those who grow with us.
Becoming a Signature client means a privileged relationship with Maison Serenvo — you evolve with us, you represent our values, and we highlight you alongside us.
A personalized
experience
As a Serenvo member client, you benefit from human and attentive support at every step.
A private WhatsApp space where your advisor is available 24/7. This is where you make your purchases, ask your questions, report a problem or request an off-catalogue item — everything goes through this direct channel.
Your advisor knows you, knows your tastes and your needs. Every exchange is personalized — no automated responses, no forms. Just a real conversation.
Your WhatsApp advisor responds at any time, every day, without exception. Product, ongoing order, return, or simple information — no one is left unanswered.
The more you invest,
the more we spoil you
Every purchase as a member is automatically rewarded. These benefits apply to all your orders, without exception.
the Serenvo circle?
Create your profile in our private Serenvo space — a smooth process in minutes, and our team will contact you shortly.
Start my journey →✓ Response within 24 to 48 hours · Reserved access · 🇫🇷 🇬🇧 🇪🇸 🇩🇪